Thank you for shopping at barber-base.com. By placing an order, you agree to the terms below.

Returns

If you’re not satisfied with your purchase, you can return it within 28 days.

Conditions:
  • Item must be unused and in original packaging
  • Original purchase receipt is required
  • Return address:
    128 City Road, London, EC1V 2NX

Refunds & Exchanges

  • Full refund or exchange once item is inspected
  • Refund issued to original payment method
  • No refunds for items held by customs until returned

Faulty or Incorrect Items

  • Email us at: info@barber-base.com
  • We’ll refund or replace faulty items
  • We also refund original shipping costs for faulty orders

Shipping Responsibility

Return shipping costs are the customer’s responsibility. This includes items that were originally shipped for free.

Missing Items

  • Some items may arrive separately
  • Check your dispatch confirmation emails
  • Review delivery notes from each package
  • Still missing something? Contact our support team

Contact Us

If you have any questions or concerns, reach out to us:

We’re here to help make your Barber-Base experience the best it can be.